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27th March 2025

Navigating the National Disability Insurance Scheme (NDIS) can feel overwhelming, especially for those new to the process. At TARDISS, we specialize in providing support for individuals with complex needs, ensuring they receive the tailored care and services they deserve. In this blog, we’ll break down the key aspects of the NDIS and how it can empower individuals with disabilities to live fulfilling lives.

What is the NDIS?

The NDIS (National Disability Insurance Scheme) is an Australian government initiative designed to provide funding and support to individuals with disabilities. The goal is to improve their quality of life by offering access to services that promote independence, well-being, and community participation. Unlike previous funding models, the NDIS is centered around individual choice and control, allowing participants to select the supports that best meet their needs.

Who is Eligible for the NDIS?

To be eligible for the NDIS, an individual must meet the following criteria:

  • Be under the age of 65 at the time of applying.
  • Be an Australian citizen, permanent resident, or hold a Protected Special Category Visa.
  • Have a permanent and significant disability that affects their ability to participate in everyday activities.

If you or a loved one meets these criteria, you can apply for NDIS funding through the National Disability Insurance Agency (NDIA), which oversees the scheme.

How TARDISS Supports Complex Cases

At TARDISS, we specialize in assisting individuals with complex needs. We understand that navigating the NDIS can be particularly challenging for those requiring high levels of support, multiple therapies, or unique care arrangements. Our specialized services include:

1. Intensive Support Coordination

For participants with complex needs, managing an NDIS plan can be overwhelming. Our Intensive Support Coordinators work closely with individuals, families, and carers to ensure the right services are in place, helping to navigate challenges and make the most of available funding.

2. Behavioral and Mental Health Support

We provide tailored support for individuals experiencing severe behavioral or mental health challenges. Our team works alongside psychologists, therapists, and other professionals to develop strategies that promote well-being and stability.

3. Complex Care Planning

For individuals requiring a combination of medical, therapeutic, and daily support, our Complex Care Planning services ensure seamless coordination between different service providers. We help structure care plans that integrate multiple supports for a holistic approach to well-being.

4. High-Intensity Daily Supports

We assist individuals who require complex personal care, including 24/7 support, assistance with mobility, specialized equipment, and ongoing medical needs. Our goal is to help participants maintain independence while receiving the highest level of care.

5. Crisis and Emergency Support

Life can be unpredictable, and for individuals with complex needs, immediate support is sometimes required. We provide rapid response services to ensure participants receive urgent care when needed, whether due to medical emergencies, caregiver disruptions, or other unforeseen circumstances.

The Importance of Choosing the Right Provider

Selecting the right NDIS provider is crucial, particularly for individuals with complex needs. A provider should offer not only expertise and experience but also a commitment to person-centered care. At TARDISS, we pride ourselves on:

  • Personalized Support: We take the time to understand each participant’s unique situation, goals, and challenges.
  • Community Integration: We help individuals engage with their local community, fostering inclusion and participation.
  • Ongoing Advocacy: We ensure that participants receive fair access to services, advocating on their behalf when necessary.

How to Get Started with TARDISS

If you or a loved one is facing challenges navigating the NDIS, TARDISS is here to help. Our experienced team specializes in complex cases and is dedicated to ensuring that every participant receives the care and support they need. Here’s how you can begin:

  1. Contact Us – Reach out to our team for an initial consultation.
  2. Assessment & Planning – We’ll assess your needs and develop a tailored support plan.
  3. Implementation & Ongoing Support – We’ll help connect you with the right services and provide continuous guidance.

Navigating the NDIS can be challenging, but you don’t have to do it alone. TARDISS is committed to making the process as seamless as possible, ensuring every individual receives the specialized care they need to thrive.

For more information, contact us today, and let’s start your journey toward better support and independence

(07) 4775 1397

Email Us

Townsville

6/264 Woolcock Street (Service Road)
Currajong QLD 4812

Charters Towers

11 Mills Lane,
Charters Towers QLD 4820

Become a participant:

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Tardiss acknowledges the Traditional Owners of the land on which we provide services and pay our respects to Elders past, present and emerging. We acknowledge those with lived experience and those who support and partner with us to improve the lives of people living with disabilities.